Online training course: How to deliver the course

The course is hosted in SCORM Cloud, a cloud-based platform provided by Rustici Software. Subscribers have two options for how they deliver the course to their learners, via ‘URL’ or ‘LMS Dispatch’.

Recommended delivery method: URL

Each subscriber organisation will receive a unique URL for direct course access. Simply share this link with any learners you wish to enrol. Learners can use the link to access the course at any time and self-enrol by entering their name and organisational email.

How it works:

  1. A unique URL link is shared with course administrators
  2. Course administrators share this link with learners, who access and register on the course via their browser

Alternative method:
Learning Management System (LMS) Dispatch

For organisations wishing to integrate the course with their Learning Management System (LMS), the course can be delivered via a Dispatch file (SCORM 1.2 format). This requires administrators to upload the file to their LMS and assign learners.

How it works:

  1. The Dispatch file is shared with your LMS administrators
  2. LMS administrators upload the course to their LMS and assign it to learners
  3. Learners launch the course from the LMS to complete registration

Anonymisation via Personal identifying information (PII) hashing:

  • Organisations can choose to receive Dispatch files with PII hashing, enabling learners’ identifying data to be replaced with random strings. If this option is chosen, learner identities cannot be linked unless configured within your LMS.
  • We recommend that subscribers review the Rustici Software Security Information and UKRIO’s Privacy Policy to make an informed decision on data use and their preferred method of course delivery.

Comparing delivery methods

Troubleshooting

Most technical issues can be resolved by referring to the SCORM Cloud Technical FAQs, and we encourage users to check this resource first. If further assistance is needed, UKRIO can provide support at info@ukrio.org. However, please note that if you are hosting the course via the Dispatch method, our ability to assist may be limited, as many issues will depend on your organisation’s LMS configuration.

Reporting

Regardless of whether you use the URL or Dispatch delivery method, you will have access to a dashboard hosted by SCORM Cloud. This dashboard provides basic reports on learners’ course activity, including completion status and scoring statistics. Course administrators can view and download these reports via a provided URL.

If you deliver the course via Dispatch with PII hashing, individual user data will not be identifiable in the SCORM Cloud dashboard unless your LMS has built-in tools to reidentify anonymised learners. However, if using Dispatch, you may be able to utilise your available LMS tools/functionality to monitor learners’ course usage.

Last updated: 23/03/25